Accessibility statement

The supplier of this Service, Idox plc, has taken steps to ensure that the pages on this website are accessible to all users. This includes people with disabilities who use assistive technology to access the internet, as well as people who may experience other obstacles in accessing websites.

The Service follows the Web Content Accessibility Guidelines (WCAG) 2.1 which are standards created by the World Wide Web Consortium's Web Accessibility Initiative (WAI). The Service conforms to the WCAG AA (priority 2) compliance level.

The Service has been tested for compliance using a variety of automated and manual processes. It is possible that some legacy content or content supplied by third parties may not currently reach AA standard. However, Idox plc regularly assesses the Service for accessibility issues, and we aim to fix any issues as soon as we find them.

We welcome your comments or feedback. If you are having a problem accessing any part of the Service, please contact us.

Text size

The Service uses relative text sizing. Users of visual browsers can increase or decrease text size using options in their software.

  • Internet Explorer - Go to the 'View' menu, choose 'Text Size' and choose an option from the menu.
  • Mozilla Firefox - Go to the 'View' menu, choose 'Text Size' then choose 'Increase' or 'Decrease' to make the text bigger or smaller.
  • Opera - Go to the 'View' menu, choose 'Zoom' and choose a magnification level.


The Service will work in all modern web browsing software. It has been tested in the following web browsers in common use:

  • Microsoft Internet Explorer
  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Opera

In older or minority browsers the Service may revert to a simple, text only version. This allows us to provide a rich browsing experience to those using modern web browsing technologies, while ensuring that all other users can access content.

The Service utilises some JavaScript. The Service is fully functional for any user without this technology, and has been fully tested under those circumstances. However, some pages will look slightly different and some processes may function slightly differently.

If whilst using this service you feel that any aspect of it does not work to your satisfaction, please do not hesitate to contact us so we may fully investigate your experiences and help to provide the best service possible.